okkbajee's Privacy Policy

1.1 Information Provided at Registration

We collect the information you provide when opening an account at okkbajee. This includes:

• Full name and date of birth
• Email address
• Mobile number
• Residential address
• National ID or passport details (for identity verification)
• Username and password

1.2 Financial Information

To process deposit and withdrawal transactions, we may collect the following financial information:

• bKash, Nagad, Rocket, or Upay account numbers
• Bank account details (for bank transfers)
• Transaction history and amounts

Note: We do not directly store full card numbers or sensitive payment gateway information.

1.3 Automatically Collected Information

When you use the okkbajee website, certain information is collected automatically:

• IP address and device type
• Browser type and version
• Operating system information
• Duration of site use and navigation patterns
• Login time and session information
• Referral source (where you came from before visiting the site)

1.4 Gaming Activity Information

To improve your gaming experience and ensure responsible gaming, we collect game play history, bet amounts, win and loss records, and session duration.

3.1 SSL Encryption

Our entire platform is protected by 256-bit SSL (Secure Socket Layer) encryption technology. All data transmitted between your browser and our servers is sent in encrypted form, so no third party can read it in any way.

3.2 Data Storage Security

Your information is stored on secure and protected servers. Sensitive data including passwords is stored using hashing technology — even our staff cannot see your password.

3.3 Access Control

Only staff members who require access to your personal information as part of their work can access it. Every access is logged and regularly audited. All staff are bound by strict confidentiality agreements.

3.4 Fraud Prevention Measures

Automated monitoring systems are active against unusual login activity, suspicious transactions, and fraudulent identities. If any unusual activity is detected, the account is immediately secured.

4.1 Payment Processors

To complete transactions, we share the necessary transaction information with payment service providers such as bKash, Nagad, Rocket, and Upay. These service providers are governed by their own privacy policies.

4.2 Game Providers

With game providers such as Pragmatic Play, Spribe, Evolution Gaming, JILI, and PG Soft, we share only the minimum information required for gameplay (such as session tokens). Your full personal profile is not shared with them.

4.3 Legal Obligations

We may be required to provide relevant information in response to valid legal orders, court orders, or lawful requests from government authorities. In such cases, we will try to notify you in advance where possible.

4.4 Business Changes

In the event of a business merger or acquisition, your information may be transferred to new ownership. However, the obligation to maintain the standards of this Policy will also apply to the new operators.

5.1 What Cookies Are and Why They Are Used

Cookies are small text files stored on your device. okkbajee uses cookies for the following purposes:

• Maintaining login sessions and providing automatic login functionality
• Remembering your preferences and language settings
• Analyzing site performance
• Detecting fraudulent activity
• Personalizing the user experience

5.2 Types of Cookies

• Essential Cookies: Required for the core functionality of the site — these cannot be disabled.
• Functional Cookies: Remember your preferences and ensure an improved experience.
• Analytical Cookies: Monitor site usage to help identify opportunities for improvement.

5.3 Cookie Controls

You can control or disable cookies through your browser settings. However, disabling essential cookies may affect some important functionality of the site.

For Ages 21 and Above Only

okkbajee is for people aged 21 or older only. We do not intentionally collect personal information from minors. Age is verified at the time of registration, and if a minor's registration is identified, that account is immediately closed and the information is removed.

If you believe a minor is using our platform, please notify us immediately at [email protected].

8.1 Active Accounts

While your account is active, we store your complete information. This information is essential for providing the service.

8.2 After Account Closure

If you close or deactivate your account, some information may need to be retained for a specific period due to financial regulations and legal obligations. Retention periods vary depending on the type of information.

8.3 Automatic Deletion

Once the retention period expires, information is securely deleted from our systems automatically or anonymized so that you can no longer be identified.

9.1 Notification of Changes

okkbajee may update this Privacy Policy from time to time. For any significant changes, we will notify you in the following ways:

• A notification will be sent to your registered email address
• A notification will be displayed after you log in to the site
• The "Last Updated" date at the top of this page will change

9.2 Use of Service After Changes

If you continue to use okkbajee after an updated policy takes effect, you will be considered to have agreed to the revised policy. If you do not agree, you may stop using the service and request that your account be closed.

Privacy Inquiries

If you have any questions, concerns, or requests regarding this privacy policy, please contact us:

• 24/7 Live Chat Support — available via the chat button on any page of the site
• Email: [email protected]

Our support team is available in Bengali 7 days a week, 24 hours a day. Privacy-related requests are typically responded to within 30 business days.