Responsible Gaming at okkbajee —
Keep the fun within limits
okkbajee believes gaming should be a source of entertainment — not stress. We are always ready to keep you safe and happy.
What is Responsible Gaming?
Entertainment and control — both together
Responsible gaming means enjoying online games while staying aware of your time, money, and mental health. At okkbajee we firmly believe that sports and casino games are only enjoyable when played within a healthy limit.
Our platform has many tools and guidelines that will help you keep your gaming habits under control. From setting deposit limits to taking a temporary break — everything is within your reach.
Remember: gaming is never a substitute for income. It is a form of entertainment. If you ever feel that gaming is becoming a problem rather than a pleasure, our support team is always by your side.
okkbajee is for people aged 21 and above only. We are fully committed to protecting minors from gaming. Please enable parental controls on your device.
Our Protection Tools
Keep yourself safe — these features are completely free
Set Deposit Limits
You can set a daily, weekly, or monthly deposit limit. Once set, this limit takes effect immediately and takes at least 7 days to change. It protects you from overspending.
Time-Out Feature
If you feel you need a short break, you can take a time-out from 24 hours up to 30 days. During this period, no transactions or gameplay will be possible from your account.
Self-Exclusion
If you feel you need a long-term break, you can choose self-exclusion. It can be kept active from 6 months to 5 years or permanently. Contact the support team to activate it.
Activity History
You can easily view all your betting and deposit history from the profile page. Review your own habits and take action if needed.
Account Lock Feature
You can lock your account temporarily at any time you choose. Let us know via live chat — we will act immediately and your account will be secured.
Reality Check
During continuous play, we will remind you at set intervals how long you have been playing and how much you have won or lost. These notifications will help you stay aware.
Recognise the Warning Signs
Get help if you notice these symptoms
Gaming becomes a problem when it starts to have a negative impact on your daily life, relationships, or financial situation. If any of the signs below appear in you, do not delay in seeking help.
Warning Signs
- Repeatedly playing to try to recover money you have lost
- Lying or hiding things about your gaming
- Borrowing money from family or friends for gaming
- Being unable to stop gaming, even when you want to
- Feeling restless or irritable when not gaming
- Prioritising gaming over work, family, or health
- Gaming to relieve stress or depression
Healthy Gaming Habits
Stay within limits and keep it enjoyable
Set a budget in advance
Before each session, set aside a fixed amount of money that you can afford to lose without it causing any problem for your household.
Set a time limit
Decide how long you will play before you start. Set an alarm and take a break when the set time is up.
Stop when you lose
End the session when your set amount runs out. Trying to recover losses makes the situation worse.
Keep a clear head
Avoid gaming when you are angry, frustrated, or have been drinking — your judgement is reduced in these states.
Take breaks and do other things
Spend time with family, friends, and hobbies. Gaming is one part of life — not all of it.
How to Use the Protection Tools
Protect yourself in a few simple steps
Using the responsible gaming tools at okkbajee is very easy. After logging in to your account, go to the "Account Settings" section and you will find all these features there.
- Log in and click your profile icon at the top right.
- Go to the "Safety & Limits" section.
- Choose deposit limits, betting limits, or time-out.
- Enter the desired amount or duration and confirm.
- The changes will take effect immediately.
For self-exclusion or account closure, contact our 24/7 live chat support directly. Our team is always ready to assist in Bengali.
Important Information
- Lowering your deposit limit takes effect immediately.
- Increasing your deposit limit requires a wait of at least 7 days.
- Promotional emails are paused during a time-out.
- Opening a new account is not possible during self-exclusion.
- The minimum deposit amount is ৳300 and the minimum withdrawal is ৳800.
- In a crisis situation, the support team provides assistance on a priority basis.
Protection for Minors
Keep children and teenagers away
okkbajee strictly follows the 21+ policy. Age is verified at the time of registration and we may request additional identity documents in suspicious cases.
If you share a device with a child or teenager in your household, please take the following steps:
- Install parental control software on your device.
- Do not save passwords in your browser.
- Log out of your account after use.
- Do not share your login details with anyone.
- Keep your device locked when you are not using it.
Advice for Parents
If your child shows signs of becoming addicted to online gaming or gambling, seek help from a professional counsellor without delay. Open conversation and empathy are the most effective solutions.
Get Help
You are not alone — we are always here
24/7 Live Chat
Our Bengali-speaking support team is available seven days a week, twenty-four hours a day. If you have any concerns about gaming, speak to us on live chat right now.
Email Support
For a detailed discussion, contact us by email: [email protected] — we will reply as quickly as possible.
Confidential Consultation
Everything you share will be kept completely private. Talk to the support team and take the steps you need. No matter how small the problem, we will listen.
Common FAQ
Frequently Asked Questions About Responsible Gaming
Enjoy responsibly with okkbajee
Stay safe, stay happy — welcome to our gaming world